Moulton Logistics sets the industry standard for technology, offering clients not only terrific software products, but also highly sophisticated systems for managing fulfillment and retail distribution operations. Instead of cluttered pick/pack tables, Moulton utilizes automated conveyor lines and flow racks. Instead of clunky systems, Moulton employs a state-of-the-art logistics system that load balances inventory across bi-coastal warehouses, schedules fulfillment jobs, computes best way shipping, and tracks orders from point-of-sale to delivery.

In the 1990's, Moulton was one of the first fulfillment companies to offer Web-based reporting. Today, Moulton is the recognized leader in online fulfillment reporting, analysis and management tools. As direct response marketing becomes increasingly competitive, fragmented and data-intensive, Moulton brings to the table a full suite of 100% Web based solutions that allow you to run your business virtually from anywhere in the world. From Web-based order management and call center solutions to executive dashboards powered by streaming charts, Moulton is the ideal technology partner for today's mass marketer.

Picture an order management system that was developed from the ground up for direct response marketers. Picture a 100% Web-based solution that can be used to take orders or power your internal customer service center - no matter where it is physically located. Moulton OrderVision is like no other order management solution on the market. It is not only feature-rich and powerful, but also battle-tested by some of the toughest direct response marketers in the industry. Use OrderVision as a back-office order management system to enter and track orders. Or use OrderVision as a complete CRM solution to power your call centers, including internal and third-party telemarketing and customer service centers. Delivered as a Web service (meaning that we manage the software for you), OrderVision is not only smart technology, it is also incredibly cost effective. We don't tack on a transaction fee or try to cut ourselves in on your sales. Even the most cost-conscious marketer will have to agree that we offer the best value in the industry.

Here are some of the features you get with OrderVision:

Order entry Order search Order copying and editing Address verification Tracking of order files from external sales sources Tracking of carrier delivery status Refunds

Adjustments Continuity Commissions calculation Retail order management EDI transaction tracking Integrated call player Call center PBX integration

Is your company numbers driven? Are you looking for a reporting solution that has it all - one that meets your tough standards? Moulton DirectView is a 100% Web-based reporting system designed especially for demanding marketers. Get up-to-the-moment intelligence on orders, cash, shipments, returns, calls and other critical data points. With DirectView, Moulton becomes a "glass warehouse" where all of your operations information is at your fingertips. We show you everything and hide nothing. Our dashboard feature provides you with streaming charts and data widgets that give you a heads up display of your current, actionable data. 100% query-driven, the dashboard can be customized to display data when you want it, the way you want it. This is not just a fancy version of what other vendors already offer. DirectView provides sophisticated, out-of-the-ordinary reports such as advanced continuity, inventory projection and shipping time-in-transit reports that will change the way you think about back-end reporting.

Here are the reporting categories supported by DirectView:

Executive dashboard Orders/bookings Shipments/sales Payments/refunds/cash Batch processes

Inventory Receiving reports Bills of lading Continuity Call center

Have you ever wanted to listen to your customer service calls, but needed to jump through hoops with your vendor to get a single call file sent to you? Those days are now over. Moulton CallPlayer is a 100 % Web-based call analysis tool that allows you to query, play and grade your customer service calls over the Internet. CallPlayer is Moulton's "glass warehouse" in action. It's about total transparency, about giving you all of your information - all of the time.

Here are some of the features you get with CallPlayer:

Query-based lookup Call player

Call/agent grading Agent statistics

Setting up and managing direct response campaigns can be challenging. One of the most time-consuming aspects of this is setting up product SKUs, bills-of-material, offers and call center scripts - and then coordinating this information with your various vendors. Moulton CampaignManager is a 100 % Web-based solution for setting up and accelerating direct response marketing campaigns. Addressing the operations end (versus media end), CampaignManager helps busy marketers synchronize their internal staff with telemarketing, fulfillment and customer service vendors, where mistakes and miscommunications can lead to costly ripple effects.

Here are some of the features you get with CampaignManager:

SKU setup Bill of material setup Offer and continuity program setup Approval workflow

Offer modeling Script authoring XML-based vendor integration