Remember the good old days of Ecommerce? When you had a website with only a couple of products? Order fulfillment consisted of taking the prepacked item, slapping a shipping label on it and giving it to a single carrier for delivery? We do too, and a lot has changed.
Your customers’ expectations of what you sell, how they buy it, how it's delivered, and how they contact you are changing at an unprecedented pace. To keep your customers returning to your brand and not the competitions' you will need to offer all of the operational features that were considered cutting edge not long ago.
They may want to buy, receive, and return products direct through your website. Solution: Moulton Ecommerce Fulfillment
They may want to contact you through the latest and greatest communication channel. Solution: Moulton Contact Center
They may be shopping for your product on one of your partner 3rd party stores. Solution: Moulton DropShip
They may want to drive down the street and buy your product at their favorite local retail store. Solution: Moulton Retail Distribution
Or most likely, they want ALL of the above. The lines between online and offline commerce have converged. Moulton has designed a suite of services that can be used independently to compliment your current system, or can be used in whole to provide turnkey omni-channel operations.