Moulton Fulfillment is on a mission: to raise the bar on order fulfillment services. The latest step in that journey is our recent merger with Amware Fulfillment. As an Amware company, Moulton is now part of one of America's largest, privately held fulfillment companies, with 15 fulfillment centers spread across every US region.
Importantly, our mission has not changed. Through high-quality pick, pack and ship services, we enhance your brand's reputation and drastically reduce customer service calls. For the small percentage of calls that may occur, we use the latest technology to enhance your fulfillment services and resolve your customer service issues at the lowest cost.
In today's rapidly changing supply chain environment, your supply chain is becoming just as important as the products you sell.
Every day, your customers are expecting lower prices and better service. Your competitors are facing the same challenges, so the survival of your business comes down to two factors:
When you partner with Moulton Fulfillment, your dedicated account manager supports you through personalized coaching to address your company's marketing and customer service needs.
At a time when it seems like every other fulfillment services company is providing fewer live customer service agents, we elevate your customer service by offering live or online agents. When calls come in, they are evenly distributed across a network of friendly, knowledgeable agents, ensuring your customer service calls never go unanswered and are always resolved.
Also, our keen ability to analyze the data of thousands of transactions helps you make smart business decisions for improved profitability and growth.
Your order fulfillment and logistics management solution provider must be constantly adapting, developing innovative solutions and ensuring improved efficiency in order to meet the demands of your business.
At Moulton, we're always searching for smarter logistics and fulfillment solutions for you and your customers. Our aim: to give you the freedom to grow − without limits.